Videos
Question #15: Does Your IT Vendor Perform Backups Before Making Changes?
Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi, I'm...
Question #14: Does Your IT Vendor Regularly Test Backup Restoration?
Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi, I'm...
Question #13: Does Your IT Vendor Insist on Both Off-Site and On-Site Backups?
Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi,...
Question #12: Is Your IT Vendor’s Service Plan Really All-Inclusive?
Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi, I'm...
Question #11: Does Your IT Vendor Have Multiple Techs Who Know Your Business?
Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi, I'm...
Question #10: Does Your IT Vendor Provide Access To Your Passwords And Documentation?
Many business owners and IT leaders are unsure of the right questions to ask a prospective IT vendor. Hi, I'm...
Question #1: Do They Answer Their Phones Live?
Video Transcript A lot of small business owners and IT leaders are unsure of the right questions to ask a...
Question #2: Do They Have a Written Guaranteed Response Time to Your Calls?
Video Transcript Have you ever been in one of those situations where you put in a service requests, and you...
Question #3: Are Your Questions Answered or Are You Left Even More Confused?
Are you able to get a straight answer from your current IT service provider? If you're tired of not getting...