21 Questions Videos

Question #12: Is Your IT Vendor’s Service Plan Really All-Inclusive?

Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi, I'm...

Question #11: Does Your IT Vendor Have Multiple Techs Who Know Your Business?

Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor. Hi, I'm...

Question #10: Does Your IT Vendor Provide Access To Your Passwords And Documentation?

Many business owners and IT leaders are unsure of the right questions to ask a prospective IT vendor. Hi, I'm...

Question #9: Does Your IT Vendor Provide Weekly Status Reports?

Do you know EXACTLY what your IT vendor is doing for you week to week? If not, you could be paying for a...

Question #8: Does Your IT Vendor Monitor Your Network 24/7/365?

Do you want to know what vulnerabilities will get YOUR business HACKED? Our Cyber Security Risk Assessment...

Question #7: Does Your IT Vendor Guarantee to Complete Projects on Time and On Budget?

Do you know EXACTLY what you are being charged for by YOUR IT vendor? If you're unsure of what you're paying...

Question #6: Does Your IT Vendor Have Adequate Errors and Omissions Insurance to Protect You?

Is your IT Vendor appropriately insured if something happens? Failing to maintain adequate errors and...

Question #5: Do They Provide Detailed Invoices That Explain What You’re Paying For?

Do you know EXACTLY what you are being charged for by YOUR IT vendor? If you're unsure of what you're paying...

Question #4: Do They Consistently and Proactively Offer New Ways to Improve Your Network’s Performance?

Is your IT service provider as PROACTIVE in business optimization as you need them to be? If you often see a...