Long-Term Healthcare I.T. Support 


Long-term healthcare facilities face unique I.T. and cybersecurity challenges that set them apart from traditional healthcare providers. Skilled nursing and assisted living facilities handle sensitive patient data, navigate strict compliance requirements, and operate in high-pressure environments where downtime can mean serious consequences, needing powerful and consistent managed I.T. services like the ones offered by Continuous Networks

What Sets Long-Term Healthcare Apart from Traditional Healthcare? 

Unlike hospitals or clinics that offer short-term medical interventions, long term healthcare facilities provide 24/7 ongoing care to aging or disabled individuals who require assistance with daily activities or specialized medical attention.

Key Differences from Traditional Healthcare:

  • Insurance Complexities - Long-term care is heavily reliant on Medicaid (63% of residents), with Medicare and private insurance playing smaller roles.

  • Family Involvement - Unlike traditional healthcare, where decisions are patient-driven, long-term care involves families making critical care decisions.

  • High Staff Turnover - With round-the-clock care and regulatory requirements, staffing challenges create I.T. security risks.

  • Third-Party Provider Integration - Many long-term care facilities rely on external wound care, psychiatric, and hospice providers, requiring secure data-sharing processes.

At Continuous Networks, we understand these differences and offer specialized I.T. solutions designed to address them effectively.

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Top Cyber Risks for Long-Term Care Providers: 

1

Phishing Attacks & Social Engineering - Staff under pressure are more likely to click malicious links.

2

Weak Access Controls - High turnover means staff accounts often remain active after employees leave.

3

Insecure Medical Devices & EHRs - Many facilities still rely on legacy systems with known vulnerabilities.

4

Mobile Device Security - Employees access emails and patient data from personal devices, increasing security risks.

5

Ransomware & Data Breaches - Attackers target unprotected patient records, potentially leading to HIPAA violations.

Continuous Networks provides proactive cybersecurity solutions to help long-term care facilities mitigate these risks, ensuring compliance and patient safety. 

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Achieving and Maintaining HIPAA Compliance in Long-Term Healthcare

HIPAA compliance in long-term care is just as crucial as in traditional healthcare settings, but many providers struggle with the complexity of implementation.

How Continuous Helps Long-Term Care Facilities Meet HIPAA Benchmarks

  • Security Risk Assessments - Identifying gaps in compliance and implementing necessary safeguards.

  • Ongoing Staff Training - Teaching employees to recognize phishing attacks and secure patient data.

  • Data Encryption & Access Controls - Implementing role-based access and encryption for all patient data.

  • Secure Third-Party Integrations - Ensuring safe data sharing with external providers like wound care and psychiatric services.

Beyond HIPAA, facilities may need to comply with the Merit-based Incentive Payment System (MIPS), which ties Medicare payments to security and quality metrics. Continuous Networks helps navigate and implement these regulations efficiently.

The Cost of Poor Data Backup & Disaster Recovery in Long-Term Care

Imagine a long-term care facility losing access to Electronic Health Records (EHRs)—medication schedules, patient histories, and treatment plans disappear. Without reliable data backup and disaster recovery, patients' lives are at risk.

Consequences of Poor Disaster Recovery Planning:

  • Missed Medication Schedules - Patients fail to receive life-saving treatments.

  • Telehealth & Communication Failures - Residents lose contact with providers and families.

  • Billing & Insurance Disruptions - Facilities struggle with reimbursement delays and financial losses.

  • Reputation Damage & Lawsuits - Data loss or breaches can lead to HIPAA fines and legal action.

Continuous Networks provides robust disaster recovery solutions, ensuring 99.99% uptime and rapid restoration in case of outages.

How Continuous' vCISO Services Strengthen Security & I.T. Governance 

Many long-term care providers lack in-house I.T. security leadership, making it difficult to implement best practices and respond to evolving threats. Virtual Chief Information Security Officer (vCISO) services from Continuous Networks can help providers stay on top of HIPAA compliance, incident response from cyber threats, and risk management for their security suite.

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What People Say

"Continuous addressed the weak spots in our network by implementing proactive monitoring and a best-practice backup process of our critical software and systems."

🥑 Richard Engel

Decor Group

"Our partnership with Continuous began with a need for a simple virtual server for a database. From day one, the Continuous team took the time to understand our business."

🥑 Rich Simeone

S-One Communications

"On more than one occasion, we have needed to restore from a backup or fight a virus, and Continuous has always led the charge to make sure we got an immediate resolution."

🥑 Josh Ginsburg

Archinet LLC

Frequently Asked Questions

What I.T. challenges do long-term healthcare providers face? 
Long-term healthcare facilities deal with high staff turnover, cybersecurity threats, HIPAA compliance, and third-party integrations. Ensuring secure and seamless I.T. operations is critical to patient care and regulatory adherence.
How does Continuous Networks help with HIPAA compliance? 
We provide risk assessments, staff training, encryption solutions, and compliance management to ensure long-term care providers meet all HIPAA security and privacy requirements.
What happens if my facility experiences a data breach or system outage? 
Without proper I.T. security and disaster recovery plans, patient care can be compromised, insurance claims delayed, and compliance violations incurred. Continuous Networks offers 24/7 monitoring and rapid disaster recovery solutions.
What upcoming challenges should long-term providers prepare to face? 
As more patients who are inundated with technology require long-term health care facilities, their requirements of tech access will increase. Long-term providers need to be aware of this oncoming change and build a plan for what internet and technology amenities their facility will offer and how to communicate that to their patients.
Can Continuous Networks offer cyber training for long-term healthcare staff? 
High turnover at long-term facilities coupled with limited cybersecurity knowledge can make these facilities more vulnerable to cyberattacks. Our training offerings will keep staff aware of how phishing attacks exploit emotional vulnerabilities as well as stay up to date with upcoming guidelines from the HHS.

Why Long-Term Healthcare Providers Trust Continuous Networks 

Long-term healthcare I.T. isn't just about fixing computers—it's about protecting lives. Contact Continuous Networks today to ensure your facility's IT security, compliance, and efficiency.

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